When companies are involved in a lawsuit, they must be able to produce evidence when requested. How does this process look like? What are the single steps from the first Document Retention Order to a report delivers to the responsible authority?
MAR. 2017 | 3 MIN. READ
AUTHOR: Robin Auer, Design Research, IBM Cloud and Cognitive Software
Through multiple interviews with Attorneys, Data Privacy Specialists, Legal Assistants, and people from Litigation Support, we created a clear picture from their tasks and their roles. After we identified the overlaps, we brought them into an eDiscovery lifecycle graphic. At the beginning of the interview, we asked the participants some general questions about their job and their current role. We wanted to understand how large their team is and what other roles the people are working with. Other questions we asked about their eDiscovery process were: